Tuesday, December 8, 2009

Think Outside the Box

Thinking outside of the box is a must in direct sales. There are literally millions of distributors out there selling both their product lines and also offering their business opportunities.

The October 2009 issue of Business Week mentioned my favorite social media network, Facebook and shared how Facebook might be thinking outside of the box in the future. There is a possibility that Facebook might charge for a “no ads experience.” There is also a chance that Facebook might charge a service fee if you want your photos printed. You’ll still be able to upload photos, the only difference is they’d now offer a service to print them.

Nothing about the basic Facebook service will change. The service I love will remain the same, but there are now a few ways that this network might bring in additional revenue for themselves.

Thinking of the service and products you offer, what are some ways you can offer more? One suggestion is, if you have a large group is to offer a bulk rate catalog mailing service. Bulk rate requires about 300 pieces minimum. You can offer this as a service to those distributors on your team who may not want to purchase and mail a full package of catalogs. You can also offer this to those who don’t have 300 pieces they want to mail out. You’ll be making money by increasing your team sales though this additional service.

Take your current products and create something new. For example, I sell plastic containers. At gift giving times of the year, I can offer to sell cookies in a jar, or brownies in a jar for a price higher than the stand alone item. This might appeal to someone who otherwise would not have made the purchase.

What are some ways you can think outside the box to further your own direct sales business?

Audrey :)

Saturday, December 5, 2009

Using Postcards in Network Marketing

I have found postcards to be a wonderful marketing tool in network marketing. Many companies provide company postcards at a very minimal cost and the postage to send a postcard as of this writing is only twenty-eight cents.

I’d like to share several ideas on using postcards for your network marketing business:

1. Send a postcard to customers, leads and team members when it’s their birthday. A regular birthday card with postage can easily cost three dollars or more. With a company postcard and postage you’ll pay only fifty cents to wish someone a happy birthday.

2. Send a thank-you note for a purchase. Most companies have reports that show you orders that have been placed online. Send a note thanking the person for their purchase. Very few people today send thank-you notes. This gesture will make you stand out in customer service.

3. When a team member has a good month, send them a card letting them know what a great job they’ve done. Everyone I know enjoys hearing how wonderful they are.

4. If you receive great customer service at a local retail establishment, send a postcard to thank the business for their great service. Good customer service is not common these days and so when you receive it, let people know their smiles are appreciated.

5. When a potential recruit has taken the time to speak with you, send them a thank-you for their time card. If they are shopping around for a business opportunity, there is a good chance you’ll be the only one who sends them a thank-you note.

These are just five ways you can use postcards in your overall marketing plan for your business. How many other reasons can you think of to send a quick note to someone you’d like to do business with?

Audrey :)

Wednesday, December 2, 2009

Network Marketing – Promote Yourself as Eco-Friendly

If you are in network marketing, you have many opportunities to share your eco-friendly practices with team members and customers.

Whenever someone requests a catalog from me, I ask them if they would be interested in viewing the catalog online, thus saving paper. Over fifty percent of those I ask say yes.

For those that do request a paper catalog, I try to put stickers on the catalogs that say “share me with a friend.” I have even offered a discount for sharing the catalog and helping me get an additional customer order.

Instead of printing out company literature, create folders on your computer and store the information in the folders. I have several folders on my computer such as “company information”, “recruiting information”, “product information” and “customer information.”

When I read articles online that I really enjoy, instead of printing them out I save them to my computer. I have several folders for articles on my computer. I have “customer service”, “time management”, “sales tips” and more.

If you host home parties, consider using evites instead of paper invitations. Evites can be personalized and the site will keep track of R.S.V.P.’s and will even send out reminders for the party.

If you offer newsletters, offer an incentive for your customers and team members to receive your newsletter online instead of on paper through the mail. You’ll save money, paper and postage.

If you are delivering products to customers, ask if you can deliver the items without a bag. While a bag keeps the products neat and tidy, it also creates an item that eventually will end up in a landfill. If several people from one workplace are ordering, ask if you can have all orders shipped to one person. Not only will they save on shipping charges, but the company will be able to use fewer boxes to ship the order.

The ideas of being eco-friendly in network marketing are endless. Consider other ways you can help save the earth while providing your customers and team members with excellent service.

Audrey :)

Tuesday, December 1, 2009

Are You Mr/Mrs Temptation?

I read the most wonderful blog post this morning http://coachyourmind.blogspot.com/2009/11/hello-who-is-this.html

Dayne describes what I often see in network marketing. We're taught to listen for the "no" and then overcome it. We're told to present an offer that no one can refuse.

When you read Dayne's post, he shares that he never expressed an interest in what was being sold. He never asked for the phone call. He actually said no, yet the caller continued to peruse Dayne as if he were a lead.

Now, what would have happened if Dayne had said yes? The caller would've thought he had made a sale. But in reality, all he would have done is wear Dayne down. Once Dayne hung up, how excited do you think Dayne would have been?

Whether you're selling a specific product or your business opportunity, you want someone who means yes when they say yes. You want someone who is happy they said yes and enthusiastic to begin their new business with you.

Stay away from becoming Mr/Mrs Temptation. Instead make yourself known as Mr/Mrs Thoughtful or Helpful, the person others want to do business with.

Audrey :)

Sunday, November 29, 2009

When You Get Spammed In Network Marketing

If you are in networking and if you have your name and email address available on the internet, I guarantee you will get spammed.

When you get these pieces of spam, you have several options. You have the option to hit the delete button. You have the option to report the offender to their email service. You have the option to report the offender to their company, or finally, you have the option to answer the spam.

I’ve tried all of the above. Hitting delete gets rid of the piece of email but it doesn’t stop the person from emailing you again and again. Or worse yet, it doesn’t stop the person from passing your name and email onto the next person as someone who “might be open to a new idea”

Reporting the offender to their email provider usually produces no result at all. Regardless of the email provider, I find that reports are ignored completely as I’ve often received numerous pieces of spam from the same person.

There are times, if you’re dealing with a reputable company, that reporting the offender to their company will produce results. Legitimate companies do not want their reputation tarnished by those who spam others.

I also like to sometimes hit reply. I have two goals in mind when hitting reply. One, I hope to help the offender know that what they’re doing violates TOS for companies and email providers but I also hope to engage in conversation and begin a relationship that may or may not lead to business for me down the road.

Depending on what the spam says, I’ll usually invite the offender to read one of my existing articles. I offer a brief overview of what the article is about and then I provide a direct link to the article.

I do not offer a link to my business. I simply try to offer something of value to the spammer. I’ve received many varied responses by doing this. Sometimes, I never hear from the person again. Sometimes I get an argument back, that my article is not correct or not something they agree with. I’m not looking to enter into a debate so I usually just hit delete at that point. Sometimes I get a thank you. This allows to me to make another effort at a relationship with the person. This of course is my preferred response.

I will NEVER respond to the email chain letters. This just isn’t the person I wish to enter into a conversation with. The spams I respond to are from those representing a legitimate company or those that have some measure of sincerity in them. If I get an email that says “I earned a million bucks last night”, I know this person isn’t being honest. I just hit delete.

I continually form new relationships, some that lead to business, some that don’t, just from hitting reply on spam I receive. Try this yourself. Respond to those emails that have a sense of sincerity to them. Point them to your own articles or blog that might be helpful to them. You’ll find over time that you’ll build unexpected relationships that often lead to additional business for you.

Audrey :)

Saturday, November 21, 2009

Online Network Marketing – A Daily Checklist

If you are running an online network marketing business, there are several things you should be doing each and every day:

1. Updating your blog – I’ve recently started pre-scheduling posts one week at a time. This means I only write posts once per week, but I write four to six posts when I do write them.

2. Commenting on other blogs – I try to go out at least two or three times per week to comment on the blogs that I follow and subscribe to.

3. Social media updating – Those using the internet to promote their network marketing businesses should belong to one or two social media networks. Updating your pages, groups etc should be part of your daily routine. Facebook is actually my favorite. I invest a little bit of time each day reading my groups, commenting on photos and statuses and answering personal messages.

4. Reading articles and blogs associated with your market – Everyone sells a different product line. Find a few blogs that cater to what you’re selling. For example, if you sell home décor, find a few blogs from experts in interior design and read what they have to say. If you sell dietary supplements, find a few blogs on health and wellness and read what they are saying. Subscribe to Google alerts for a few keywords associated with what you sell and read the daily updates.

5. Contact leads and customers – I do my best to stay in touch with those who order from me and who have expressed an interest in selling my products. Every day, I check to see if I owe anyone a phone call or email. Often someone will say “contact me in a week.” I check my notes daily to see if I need to check back with anyone.

6. Check your company website – Companies update product information, incentives and special offers constantly. Check your company’s website each and every day for new information.

7. Network, network, network – Invest time each and every day getting to know new people. This can be incorporated into tasks you’re already doing. For example, find one new blog to follow and participate in. Or find one new “friend” on the social media network you belong to. Your business will grow through your relationships. Work hard on this one, meeting new people and letting them know who are.

These are just seven ideas on creating your own daily checklist of tasks you should be doing for your business. I find when it’s planned out and written down, I tend to be more successful in following through.

Audrey :)

Monday, November 9, 2009

Who Are You In Network Marketing?

When you consider how you’re known in the cyber world, it’s important to consider what name you use to present yourself to others.

I am a person who loves social media. Recently, I’ve been getting a slew of friend requests from company names versus people names. Each time I receive one of these requests, I hit “ignore.” I really don’t wish to be friends with ABC Company. I much prefer to be friends with a real person.

Very often these anonymous requests come from people involved in network marketing. I do go to their profiles and I see they represent a network marketing company.

Sales and teams are built through personal relationships in network marketing. If you don’t even use your real name, how can you expect to build relationships?

I’m a strong supporter of introducing yourself to others and then, if and when the time is right, introducing your products to the new person in your life. When I get a friend request from a company name, whoever is behind the company is trying to introduce me to the product first.

Consider your own purchasing habits. How often do you buy items from an unknown source and through someone who doesn’t even use their real name?

If you use social media? as a form of exposure, attach your name. Attach your city and state. Let people know who you are.

If you use a blog as a form of exposure, once again, use your name. I can’t even count the amount of comments I’ve gotten on my blog from company names. I go to their profile and there is nothing personal about them. I have no idea who they are. I only know their company name. I click away. I want to meet and know people. I am not interested in learning about the company or the company’s products.

Consider who you are as you market and put your name out there in cyber space. How do you want to be known? Do you want people to know you as Company ABC, or do you want people to know you are a real person willing to be known?

Audrey :)